Read Our ATT Uverse Negative Review May 19, 2009
Posted in : Blog News, Movie Infos , trackbackIn my various dealings with support, ATT UVerse is most definitely the very worst. I don’t think it can get any more horrible unless donkeys worked the calls. We’d found a million ATTUverse reviews , I required television and internet service. They scheduled me for our install a week later at midday.
So I took time off to be at my house ( a person over 18 has to be around ). At 1 I called to find out the status of the installer. They kept bumping me to another phone operator and after 25 minutes, a rep told me they didn’t have my correct street number so they needed to reschedule me. I said, “You couldn’t call ?” All he said without any feeling behind it was, “Sorry. We can reschedule you for a few weeks from now.” Huh ? In a flash 7 days without tv and internet became 5 weeks
Not happening. So I dialed them daily
After 13 calls, many hours listening to jazz, a million transfers to different areas to folks who kept shipping me back to original department, multiple dialtones whenever I begged for a supervisor, I finally got it switched to an earlier date.
Guess what? Nothing happened.
Guess what, I quit.
Don’t be a zombie and don’t even consider ATTUverse with everyone else.
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